Terms of Service

Welcome to Snaprova! These Terms of Service govern your use of our website and services. By accessing or purchasing from www.snaprova.com, you agree to the following terms and conditions.

1. General

Snaprova is an online store based in Bangladesh offering a variety of products including jewelry, cosmetics, bags, and other dropshipping items. We reserve the right to update or change these Terms at any time without prior notice. Continued use of the website after any changes means you accept those changes.

2. Payment Method

We currently offer Cash on Delivery (COD) as the only payment method.
You must pay the full amount in cash upon receiving your order.
Failure to accept or pay for the order may result in account restrictions or order cancellation.

3. Order Processing & Delivery

Orders are processed within 1–3 business days after confirmation.
Delivery time may vary depending on location (typically 3–7 business days within Bangladesh).
We may contact you via phone or SMS to confirm your order before dispatch.

4. Product Availability

All products are subject to availability.
We reserve the right to cancel or modify orders if an item becomes unavailable or pricing errors occur.

5. Returns & Exchanges

We only accept returns or exchanges in cases of:
- Damaged or defective products
- Wrong item delivered
You must notify us within 48 hours of receiving your order.
Products must be unused and in original packaging to be eligible.
Refunds are not available for change of mind.

6. User Responsibilities

By using our website, you agree not to:

Provide false or misleading information
Use the website for any unlawful or harmful purpose
Attempt to access restricted parts of the website or servers

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Snaprova and may not be used without written permission.

8. Limitation of Liability

Snaprova is not responsible for any indirect, incidental, or consequential damages that may arise from using our website or purchasing our products.

9. Contact

For any questions regarding our Terms of Service, please contact us at:
📧 support@snaprova.com